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For commercial & multi-branch estate and lettings groups

Win the instruction, fill the diary.

Across branches, speed wins instructions and viewings. We put AI on enquiries, listings and admin so every branch responds first and manages more.

In estate and lettings, the branch that replies first usually wins the viewing. Across multiple offices, keeping every enquiry answered, every listing polished and every landlord updated is a constant stretch on your team's time.

Fettle puts AI to work on the jobs that eat your negotiators' days, lead responses, listing copy, viewing feedback and lettings admin, so your branches move faster and your people focus on the deals that matter.

Every enquiry answered before rivals blink Listings drafted in seconds, not half an hour Vendors updated after every viewing, automatically Referencing and renewals chased without nagging More instructions won. Less admin. Same team
In 20 seconds

AI for your agency, at a glance.

Where your week goes
Slow lead response losing viewings and instructions
Writing listings and property descriptions
Coordinating viewings and chasing feedback
Lettings admin, referencing and compliance
The AI we'd put to work

Agents built around your desk.

Off-the-shelf tools where they fit, and bespoke AI agents we build, run and improve for you where they don't. Here's where we'd start.

Lead Response Agent

Replies to every portal and web enquiry in seconds and books viewings.

Listing Agent

Drafts compelling, compliant listings from the property details.

Viewing Feedback Agent

Collects feedback and keeps vendors and landlords updated.

Lettings Admin Agent

Drives referencing, renewals and compliance paperwork.

In practice

What changes, with examples.

Portal and web enquiry response
Today

A negotiator picks up Rightmove and Zoopla enquiries when they get a moment, often hours after they land, by which point the applicant has booked elsewhere.

With Fettle

A Lead Response Agent replies to every enquiry within seconds, qualifies the applicant and books a viewing straight into the diary, around the clock.

Writing property listings
Today

A negotiator types up each listing from handwritten notes or a valuation form, spending 20 to 30 minutes per property trying to make a two-bed terrace sound compelling.

With Fettle

A Listing Agent takes the property details and tenure type and drafts a compliant, well-structured listing in seconds, ready for a quick review and upload.

Viewing feedback and vendor updates
Today

Chasing applicants for feedback after viewings falls down the to-do list, leaving vendors and landlords without news and losing trust in the branch.

With Fettle

A Viewing Feedback Agent messages applicants automatically after each viewing, collects their thoughts and sends a clear update to the vendor or landlord the same day.

Estate & lettings groups · a week with Fettle

A week with Fettle across your branches

On Monday morning, while the team are in a valuation meeting, the Lead Response Agent has already replied to overnight portal enquiries and filled Tuesday's viewing slots without anyone lifting a finger. Mid-week, a negotiator spends five minutes reviewing three AI-drafted listings rather than an hour writing them from scratch. By Friday, every vendor on the books has received a feedback update from their viewing, and the lettings team has had referencing chases and renewal reminders handled without a single manual follow-up. The branch managers end the week with fewer fires and a cleaner pipeline.

Typical across a Fettle assessment
22
hrs/wk
freed up
£8,500
/month
in value
14
days
to impact

That's time freed valued at £75 an hour, plus the cost of the tools we help you cut. Your assessment works it out on your own numbers.

Questions estate & lettings groups ask

Will the AI responses sound like our brand, or will applicants know it's automated?

+
Fettle's agents are set up using your tone, your branch names and your usual way of communicating, so replies feel like they came from your team. Most applicants simply notice they got a fast, helpful response.

We use a CRM like Reapit or Jupix. Can Fettle's AI connect to that?

+
The Assessment will map out exactly where AI fits into your current setup and which integrations make sense. Fettle's team handles the technical side so your negotiators don't have to change how they work.

Lettings compliance is tightly regulated. How do we know the AI won't create a risk?

+
The Lettings Admin Agent is configured to follow your existing compliance workflow, prompting for the right documents and chasing the right people at the right time, it supports your process rather than replacing your judgement.

Two ways to start

See what AI would do for your agency.

Try the free 2-minute quick win, or get the full £99 assessment with a costed, prioritised plan.