A fuller diary, a lighter front desk.
Multi-site groups lose revenue to gaps and admin. We put AI on bookings, recalls and patient comms so the diary stays full and the team stays calm.
Running a multi-site private healthcare group means juggling full diaries, follow-up calls, patient queries and clinical paperwork, all at once. When any one of those slips, you lose revenue, patient satisfaction, or both.
Fettle puts AI agents to work on the tasks that eat your front desk's day: filling gaps, chasing recalls, answering patient messages and turning consultations into structured notes. Your team stays calm, your diaries stay full.
AI for your practice, at a glance.
Agents built around your desk.
Off-the-shelf tools where they fit, and bespoke AI agents we build, run and improve for you where they don't. Here's where we'd start.
Booking & Recall Agent
Fills gaps, runs recalls and sends reminders automatically.
Patient Comms Agent
Answers common questions and triages enquiries 24/7.
Notes Agent
Turns consultations into structured notes for clinician review.
Review & Follow-up Agent
Requests reviews and follows up after appointments.
What changes, with examples.
A cancellation comes in and a receptionist manually scrolls a waitlist, makes calls and hopes someone picks up in time.
The Booking and Recall Agent detects the gap, contacts waitlisted patients automatically and books the slot without a single call from your team.
A coordinator works through a spreadsheet of overdue annual reviews, sending reminder emails and texts one by one between other tasks.
The Recall Agent identifies who is due, sends personalised reminders at the right intervals and only flags the cases that need a human to step in.
Clinicians dictate or type up notes after each appointment, spending significant time on admin that could go towards patient care.
The Notes Agent turns consultation recordings or dictation into structured, reviewable notes ready for the clinician to check and sign off in minutes.
A week with Fettle, at a private clinic group
On Monday morning, two late cancellations come in across different sites. Before a receptionist has even picked up the phone, the Booking and Recall Agent has contacted patients on the waitlist and filled both slots. Mid-week, the Patient Comms Agent handles a steady stream of queries about appointment prep, pricing and referral letters, overnight and at weekends, without the front desk being pulled away from patients in reception. By Friday, clinicians have reviewed and signed off their week's notes in a fraction of the usual time, and the Review Agent has quietly followed up with patients seen earlier in the week, prompting feedback that feeds into the group's reputation online.
That's time freed valued at £75 an hour, plus the cost of the tools we help you cut. Your assessment works it out on your own numbers.
Our patient data is sensitive. How does Fettle handle that?
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We have several sites with different systems. Can AI actually work across all of them?
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Our front desk team is worried AI will replace them. What do we tell them?
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Two ways to start
See what AI would do for your practice.
Try the free 2-minute quick win, or get the full £99 assessment with a costed, prioritised plan.