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For insurance brokers

Quote and renew faster, stay compliant.

Brokers lose time to re-keying and renewals admin. We put AI on the routine so your team places more business and keeps the file straight.

Insurance brokers run on relationships, but the week fills up fast with renewal chasing, re-keying risk details into portal after portal, and producing the compliance records that keep the file straight. That admin load means less time on the phone with clients and less capacity to write new business.

Fettle puts AI agents on the routine work. Renewals get chased and prepped automatically, demands-and-needs notes get drafted for your review, and client questions get answered without pulling a broker away from something more valuable.

Renewals chased and prepped before you ask Compliance notes drafted, ready to sign off Client questions answered around the clock Less re-keying. More time placing business AI on the routine. Brokers on the relationship
In 20 seconds

AI for your brokerage, at a glance.

Where your week goes
Re-keying client data across insurer portals
Chasing renewals and gathering updated details
Producing demands-and-needs and suitability records
Answering repetitive client and policy questions
The AI we'd put to work

Agents built around your desk.

Off-the-shelf tools where they fit, and bespoke AI agents we build, run and improve for you where they don't. Here's where we'd start.

Renewals Agent

Chases updates and preps each renewal file ahead of the date.

Quote Prep Agent

Assembles the risk details and drafts the client-ready comparison.

Compliance Record Agent

Drafts demands-and-needs and suitability notes for your review.

Client Query Agent

Answers common policy questions and routes the rest to a broker.

In practice

What changes, with examples.

Renewal file preparation
Today

A broker pulls last year's details, emails the client for updates, waits, chases again, then manually assembles the risk information before approaching markets.

With Fettle

The Renewals Agent contacts the client ahead of the date, collects updated details, and hands the broker a ready-to-use file with nothing left to chase.

Demands-and-needs records
Today

After each placement a broker types up the demands-and-needs and suitability note from scratch, working through the same structure every time.

With Fettle

The Compliance Record Agent drafts the note from the placement details, ready for the broker to review, approve, and save to the file.

Routine client policy questions
Today

Clients ring or email to ask about their excess, what's excluded, or when their renewal falls, and a broker has to stop what they are doing to look it up and reply.

With Fettle

The Client Query Agent answers common policy questions instantly using the client's own document, and routes anything complex straight to a broker with context already attached.

Insurance brokers · a week with Fettle

A week with Fettle, for a regional commercial broker

On Monday morning the Renewals Agent has already sent chaser emails to three clients whose renewals fall in the next 30 days, and two have replied with updated turnover and headcount figures. By Wednesday the broker has a clean risk submission ready for market without having made a single chasing call. On Thursday a client emails asking whether their liability policy covers a temporary worker. The Client Query Agent reads the schedule, replies with the relevant section, and flags the one question it cannot answer confidently, so a broker follows up in minutes rather than hours. The team closes the week having placed two new accounts they would previously have had no time to quote.

Typical across a Fettle assessment
22
hrs/wk
freed up
£8,500
/month
in value
14
days
to impact

That's time freed valued at £75 an hour, plus the cost of the tools we help you cut. Your assessment works it out on your own numbers.

Questions insurance brokers ask

Will AI-drafted compliance records actually meet FCA requirements?

+
The Compliance Record Agent drafts the demands-and-needs and suitability note for a broker to review and sign off, so your qualified staff remain responsible for the final record. It removes the typing, not the oversight.

Our clients' data is sensitive. Where does it go?

+
Fettle works within secure, data-compliant environments and we talk you through exactly how data is handled during the Assessment, before anything is built or switched on.

We already have a back-office system. Will this just create more to manage?

+
The Assessment looks at what you already use, whether that is Applied, Acturis, or something else, and any AI we set up is designed to work alongside your existing tools rather than replace them.

Two ways to start

See what AI would do for your brokerage.

Try the free 2-minute quick win, or get the full £99 assessment with a costed, prioritised plan.