More units managed, fewer fires to fight.
Managing agents drown in maintenance and tenant queries. We put AI on the inbox and coordination so your team manages more, calmer.
Managing agents spend more time chasing contractors and answering the same leaseholder questions than they do actually managing property. The inbox fills up before 9am, compliance deadlines creep up quietly, and landlord reports get squeezed into Friday afternoons.
Fettle puts AI to work on the repetitive, time-consuming parts of block and property management so your team can focus on the work that needs a human. Fewer missed certificates, faster responses, and reports that write themselves.
AI for your business, at a glance.
Agents built around your desk.
Off-the-shelf tools where they fit, and bespoke AI agents we build, run and improve for you where they don't. Here's where we'd start.
Maintenance Triage Agent
Logs issues, assigns contractors and chases to completion.
Tenant Query Agent
Answers common tenant and leaseholder questions instantly.
Compliance Agent
Tracks certificates and flags what's due before it lapses.
Owner Report Agent
Drafts landlord and freeholder reports from your data.
What changes, with examples.
A tenant emails about a communal light being out, it sits in the inbox until someone picks it up, a contractor is called, and chasing begins over days or weeks.
The Maintenance Triage Agent logs the issue, notifies the right contractor, and chases for updates automatically, flagging to your team only if it stalls.
Leaseholders ring or email asking about service charge breakdowns, pet policies, or how to report a repair, and a member of staff types out the same answers repeatedly.
The Tenant Query Agent answers common questions instantly, day or night, pulling from your lease terms and building information so responses are accurate and consistent.
A property manager pulls together maintenance logs, arrears data, and upcoming works into a report by hand, usually under time pressure at the end of the month.
The Owner Report Agent drafts the report from your existing data, ready for a quick review before it goes out, cutting the task from hours to minutes.
A week with Fettle at a medium-sized managing agent
By Monday morning, a handful of weekend maintenance reports have already been logged, contractors notified, and two leaseholder queries answered, before the office opens. Mid-week, the Compliance Agent flags that a block's fire risk assessment renewal is coming up, giving the team enough time to act rather than scramble. On Thursday, the property manager reviews four landlord reports drafted overnight from their own data, makes a couple of small edits, and sends them before lunch. The team closes the week having handled the same volume of work with noticeably less noise.
That's time freed valued at £75 an hour, plus the cost of the tools we help you cut. Your assessment works it out on your own numbers.
Our leases and building details are all different. Can AI really handle leaseholder queries accurately?
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We already use property management software. Will Fettle work alongside it?
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What happens with maintenance jobs that genuinely need a person to make a decision?
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Two ways to start
See what AI would do for your business.
Try the free 2-minute quick win, or get the full £99 assessment with a costed, prioritised plan.